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Environment: PROD

Failure patterns: 4 · Failures matched: 8 · Total runs: 10 · Runs affected: 6

Failure patternThe canonical description of a recurring CI failure, extracted and normalized from raw logs.Failed atThe stage of the job run where this failure occurred: 'provision' (environment setup, DEV only), 'e2e' (test suite execution), or 'other' (CI infrastructure issues that did not produce a failure pattern).Number of distinct job runs where this failure pattern was detected.Percentage of all job runs in this environment affected by this failure pattern during the selected window.Classification of this failure pattern: Regression (likely caused by a specific PR), Flake (intermittent failure spread across days), Noise (low-quality or generic pattern), or Indeterminate.TrendShows daily activity for this failure pattern in a trailing window anchored to the selected end date. The sparkline covers at least 7 days and at most 14 days, depending on the current window size.Also inOther environments where the same failure pattern was also detected during the selected window.
ERROR CODE: InternalServerError; detail message [clusterServiceNodePoolStatus] <no_message>; provider Microsoft.RedHatOpenShift
full failure pattern:
ERROR CODE: InternalServerError; detail message [clusterServiceNodePoolStatus] <no_message>; provider Microsoft.RedHatOpenShift
Signal: IndeterminateSignal: Indeterminate — seen in 1 prior week(s); active 4 day(s)
e2e330.00%3 of 10 job runs affectedIndeterminateSignal: Indeterminate — seen in 1 prior week(s); active 4 day(s)Show trend detailsJul 17: 0 · Jul 18: 0 · Jul 19: 1 · Jul 20: 1 · Jul 21: 0 · Jul 22: 3 · Jul 23: 4none
Full failure examples (3)
fail [github.com/Azure/ARO-HCP/test/e2e/complete_cluster_create_multiversion.go:173]: failed to create node pool "np-hdmwqd" for cluster "cluster-candidate-4-20-hdmwqd"
Unexpected error:
    <*fmt.wrapError | 0xc001062200>: 
    failed to create NodePool np-hdmwqd: failed waiting for nodepool="np-hdmwqd" for cluster "cluster-candidate-4-20-hdmwqd" in resourcegroup="rg-candidate-4-20-grr9djf6qtvt" to finish creating: GET https://management.azure.com/subscriptions/XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX/providers/Microsoft.RedHatOpenShift/locations/australiaeast/hcpOperationStatuses/c91f066e-3821-44ee-bece-edbab2bb31db
    --------------------------------------------------------------------------------
    RESPONSE 200: 200 OK
    ERROR CODE: InternalServerError
    --------------------------------------------------------------------------------
    {
      "id": "/subscriptions/XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX/providers/Microsoft.RedHatOpenShift/locations/australiaeast/hcpOperationStatuses/c91f066e-3821-44ee-bece-edbab2bb31db",
      "name": "c91f066e-3821-44ee-bece-edbab2bb31db",
      "status": "Failed",
      "startTime": "2026-07-23T08:27:34.915224416Z",
      "endTime": "2026-07-23T08:46:40.245736142Z",
      "error": {
        "code": "InternalServerError",
        "message": "[clusterServiceNodePoolStatus] \u003cno_message\u003e"
      }
    }
    --------------------------------------------------------------------------------
    
    ...
occurred
fail [github.com/Azure/ARO-HCP/test/e2e/complete_cluster_create_multiversion.go:173]: failed to create node pool "np-hdmwqd" for cluster "cluster-candidate-4-20-hdmwqd"
Unexpected error:
    <*fmt.wrapError | 0xc001062200>: 
    failed to create NodePool np-hdmwqd: failed waiting for nodepool="np-hdmwqd" for cluster "cluster-candidate-4-20-hdmwqd" in resourcegroup="rg-candidate-4-20-grr9djf6qtvt" to finish creating: GET https://management.azure.com/subscriptions/XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX/providers/Microsoft.RedHatOpenShift/locations/australiaeast/hcpOperationStatuses/c91f066e-3821-44ee-bece-edbab2bb31db
    --------------------------------------------------------------------------------
    RESPONSE 200: 200 OK
    ERROR CODE: InternalServerError
    --------------------------------------------------------------------------------
    {
      "id": "/subscriptions/XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX/providers/Microsoft.RedHatOpenShift/locations/australiaeast/hcpOperationStatuses/c91f066e-3821-44ee-bece-edbab2bb31db",
      "name": "c91f066e-3821-44ee-bece-edbab2bb31db",
      "status": "Failed",
      "startTime": "2026-07-23T08:27:34.915224416Z",
      "endTime": "2026-07-23T08:46:40.245736142Z",
      "error": {
        "code": "InternalServerError",
        "message": "[clusterServiceNodePoolStatus] \u003cno_message\u003e"
      }
    }
    --------------------------------------------------------------------------------
    
    ...
occurred
fail [github.com/Azure/ARO-HCP/test/e2e/cluster_create_private_kv.go:136]: failed to create node pool "np-1" for private keyvault cluster "private-kv-cluster"
Unexpected error:
    <*fmt.wrapError | 0xc00283c700>: 
    failed to create NodePool np-1: failed waiting for nodepool="np-1" for cluster "private-kv-cluster" in resourcegroup="private-keyvault-5676c2nc84jf" to finish creating: GET https://management.azure.com/subscriptions/XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX/providers/Microsoft.RedHatOpenShift/locations/australiaeast/hcpOperationStatuses/81d6e351-7e5e-49b4-85a5-302b276cc8f6
    --------------------------------------------------------------------------------
    RESPONSE 200: 200 OK
    ERROR CODE: InternalServerError
    --------------------------------------------------------------------------------
    {
      "id": "/subscriptions/XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX/providers/Microsoft.RedHatOpenShift/locations/australiaeast/hcpOperationStatuses/81d6e351-7e5e-49b4-85a5-302b276cc8f6",
      "name": "81d6e351-7e5e-49b4-85a5-302b276cc8f6",
      "status": "Failed",
      "startTime": "2026-07-23T07:46:53.376501029Z",
      "endTime": "2026-07-23T08:05:58.659570015Z",
      "error": {
        "code": "InternalServerError",
        "message": "[clusterServiceNodePoolStatus] \u003cno_message\u003e"
      }
    }
    --------------------------------------------------------------------------------
    
    ...
occurred
fail [github.com/Azure/ARO-HCP/test/e2e/cluster_create_private_kv.go:136]: failed to create node pool "np-1" for private keyvault cluster "private-kv-cluster"
Unexpected error:
    <*fmt.wrapError | 0xc00283c700>: 
    failed to create NodePool np-1: failed waiting for nodepool="np-1" for cluster "private-kv-cluster" in resourcegroup="private-keyvault-5676c2nc84jf" to finish creating: GET https://management.azure.com/subscriptions/XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX/providers/Microsoft.RedHatOpenShift/locations/australiaeast/hcpOperationStatuses/81d6e351-7e5e-49b4-85a5-302b276cc8f6
    --------------------------------------------------------------------------------
    RESPONSE 200: 200 OK
    ERROR CODE: InternalServerError
    --------------------------------------------------------------------------------
    {
      "id": "/subscriptions/XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX/providers/Microsoft.RedHatOpenShift/locations/australiaeast/hcpOperationStatuses/81d6e351-7e5e-49b4-85a5-302b276cc8f6",
      "name": "81d6e351-7e5e-49b4-85a5-302b276cc8f6",
      "status": "Failed",
      "startTime": "2026-07-23T07:46:53.376501029Z",
      "endTime": "2026-07-23T08:05:58.659570015Z",
      "error": {
        "code": "InternalServerError",
        "message": "[clusterServiceNodePoolStatus] \u003cno_message\u003e"
      }
    }
    --------------------------------------------------------------------------------
    
    ...
occurred
fail [github.com/Azure/ARO-HCP/test/e2e/complete_cluster_create_multiversion.go:173]: failed to create node pool "np-hl8829" for cluster "cluster-candidate-4-21-hl8829"
Unexpected error:
    <*fmt.wrapError | 0xc0029b0ac0>: 
    failed to create NodePool np-hl8829: failed waiting for nodepool="np-hl8829" for cluster "cluster-candidate-4-21-hl8829" in resourcegroup="rg-candidate-4-21-tv28gtjd9f9n" to finish creating: GET https://management.azure.com/subscriptions/XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX/providers/Microsoft.RedHatOpenShift/locations/australiaeast/hcpOperationStatuses/d4916d8a-cfac-4b24-ba00-5346b085835c
    --------------------------------------------------------------------------------
    RESPONSE 200: 200 OK
    ERROR CODE: InternalServerError
    --------------------------------------------------------------------------------
    {
      "id": "/subscriptions/XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX/providers/Microsoft.RedHatOpenShift/locations/australiaeast/hcpOperationStatuses/d4916d8a-cfac-4b24-ba00-5346b085835c",
      "name": "d4916d8a-cfac-4b24-ba00-5346b085835c",
      "status": "Failed",
      "startTime": "2026-07-23T04:16:36.200454364Z",
      "endTime": "2026-07-23T04:35:50.806314695Z",
      "error": {
        "code": "InternalServerError",
        "message": "[clusterServiceNodePoolStatus] \u003cno_message\u003e"
      }
    }
    --------------------------------------------------------------------------------
    
    ...
occurred
fail [github.com/Azure/ARO-HCP/test/e2e/complete_cluster_create_multiversion.go:173]: failed to create node pool "np-hl8829" for cluster "cluster-candidate-4-21-hl8829"
Unexpected error:
    <*fmt.wrapError | 0xc0029b0ac0>: 
    failed to create NodePool np-hl8829: failed waiting for nodepool="np-hl8829" for cluster "cluster-candidate-4-21-hl8829" in resourcegroup="rg-candidate-4-21-tv28gtjd9f9n" to finish creating: GET https://management.azure.com/subscriptions/XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX/providers/Microsoft.RedHatOpenShift/locations/australiaeast/hcpOperationStatuses/d4916d8a-cfac-4b24-ba00-5346b085835c
    --------------------------------------------------------------------------------
    RESPONSE 200: 200 OK
    ERROR CODE: InternalServerError
    --------------------------------------------------------------------------------
    {
      "id": "/subscriptions/XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX/providers/Microsoft.RedHatOpenShift/locations/australiaeast/hcpOperationStatuses/d4916d8a-cfac-4b24-ba00-5346b085835c",
      "name": "d4916d8a-cfac-4b24-ba00-5346b085835c",
      "status": "Failed",
      "startTime": "2026-07-23T04:16:36.200454364Z",
      "endTime": "2026-07-23T04:35:50.806314695Z",
      "error": {
        "code": "InternalServerError",
        "message": "[clusterServiceNodePoolStatus] \u003cno_message\u003e"
      }
    }
    --------------------------------------------------------------------------------
    
    ...
occurred
Contributing tests (4)
Failed AtJobTestSupport
e2ebranch-ci-Azure-ARO-HCP-main-e2e-prod-e2e-parallelARO-HCP should be able to perform a control plane and node pool install with OCP candidate channel for 4.201
e2ebranch-ci-Azure-ARO-HCP-main-e2e-prod-e2e-parallelARO-HCP should be able to perform a control plane and node pool install with OCP candidate channel for 4.211
e2ebranch-ci-Azure-ARO-HCP-main-e2e-prod-e2e-parallelCreate HCPOpenShiftCluster with Private KeyVault should create a cluster with private keyvault using v20251223preview API1
e2eperiodic-ci-Azure-ARO-HCP-main-periodic-prod-e2e-parallelARO-HCP should be able to perform a control plane and node pool install with OCP candidate channel for 4.201
Affected runs (3)
Date (UTC)Associated PRProw job
n/a2080188520843972608
n/a2080132612415819776
n/a2080110844716257280
cluster entered terminal Failed state after role assignment deployment
full failure pattern:
cluster entered terminal Failed state after role assignment deployment
Signal: IndeterminateSignal: Indeterminate — no prior history; active 4 day(s) — New failure pattern — no prior history
e2e220.00%2 of 10 job runs affectedIndeterminateSignal: Indeterminate — no prior history; active 4 day(s) — New failure pattern — no prior historyShow trend detailsJul 17: 0 · Jul 18: 0 · Jul 19: 0 · Jul 20: 1 · Jul 21: 2 · Jul 22: 4 · Jul 23: 2none
Full failure examples (1)
fail [github.com/Azure/ARO-HCP/test/e2e/cluster_delayed_role_assignments.go:219]: Timed out after 2520.001s.
cluster should eventually succeed after role assignments are created
The function passed to Eventually failed at /opt/app-root/src/github.com/Azure/ARO-HCP/test/e2e/cluster_delayed_role_assignments.go:215 with:
cluster entered terminal Failed state after role assignment deployment
Expected
    <armredhatopenshifthcp.ProvisioningState>: ...
not to equal
    <armredhatopenshifthcp.ProvisioningState>: ...
fail [github.com/Azure/ARO-HCP/test/e2e/cluster_delayed_role_assignments.go:219]: Timed out after 2520.001s.
cluster should eventually succeed after role assignments are created
The function passed to Eventually failed at /opt/app-root/src/github.com/Azure/ARO-HCP/test/e2e/cluster_delayed_role_assignments.go:215 with:
cluster entered terminal Failed state after role assignment deployment
Expected
    <armredhatopenshifthcp.ProvisioningState>: ...
not to equal
    <armredhatopenshifthcp.ProvisioningState>: ...
Contributing tests (2)
Failed AtJobTestSupport
e2ebranch-ci-Azure-ARO-HCP-main-e2e-prod-e2e-parallelARO HCP Service should successfully provision cluster when MI role assignments are added after cluster creation1
e2eperiodic-ci-Azure-ARO-HCP-main-periodic-prod-e2e-parallelARO HCP Service should successfully provision cluster when MI role assignments are added after cluster creation1
Affected runs (2)
Date (UTC)Associated PRProw job
n/a2080267996604928000
n/a2080110844716257280
ERROR CODE: InternalServerError; detail message [hypershiftHostedCluster] <no_message>; [cosmosCluster] <no_message>; provider Microsoft.RedHatOpenShift
full failure pattern:
ERROR CODE: InternalServerError; detail message [hypershiftHostedCluster] <no_message>; [cosmosCluster] <no_message>; provider Microsoft.RedHatOpenShift
Signal: IndeterminateSignal: Indeterminate — no prior history; active 3 day(s) — New failure pattern — no prior history
e2e110.00%1 of 10 job runs affectedIndeterminateSignal: Indeterminate — no prior history; active 3 day(s) — New failure pattern — no prior historyShow trend detailsJul 17: 0 · Jul 18: 0 · Jul 19: 0 · Jul 20: 0 · Jul 21: 8 · Jul 22: 2 · Jul 23: 1none
Full failure examples (1)
fail [github.com/Azure/ARO-HCP/test/e2e/cluster_create_complex_cilium_kv.go:104]: failed to create HCP cluster "cilium-cluster" with no CNI and private etcd
Unexpected error:
    <*fmt.wrapError | 0xc0001e0aa0>: 
    failed waiting for cluster="cilium-cluster" in resourcegroup="complex-cilium-kv-9n27h62csfxn" to finish creating: GET https://management.azure.com/subscriptions/XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX/providers/Microsoft.RedHatOpenShift/locations/uksouth/hcpOperationStatuses/032e5270-928f-475d-9dae-95082a8a0af4
    --------------------------------------------------------------------------------
    RESPONSE 200: 200 OK
    ERROR CODE: InternalServerError
    --------------------------------------------------------------------------------
    {
      "id": "/subscriptions/XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX/providers/Microsoft.RedHatOpenShift/locations/uksouth/hcpOperationStatuses/032e5270-928f-475d-9dae-95082a8a0af4",
      "name": "032e5270-928f-475d-9dae-95082a8a0af4",
      "status": "Failed",
      "startTime": "2026-07-23T23:04:31.918481763Z",
      "endTime": "2026-07-23T23:23:43.694668207Z",
      "error": {
        "code": "InternalServerError",
        "message": "[hypershiftHostedCluster] \u003cno_message\u003e; [cosmosCluster] \u003cno_message\u003e"
      }
    }
    --------------------------------------------------------------------------------
    
    ...
occurred
fail [github.com/Azure/ARO-HCP/test/e2e/cluster_create_complex_cilium_kv.go:104]: failed to create HCP cluster "cilium-cluster" with no CNI and private etcd
Unexpected error:
    <*fmt.wrapError | 0xc0001e0aa0>: 
    failed waiting for cluster="cilium-cluster" in resourcegroup="complex-cilium-kv-9n27h62csfxn" to finish creating: GET https://management.azure.com/subscriptions/XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX/providers/Microsoft.RedHatOpenShift/locations/uksouth/hcpOperationStatuses/032e5270-928f-475d-9dae-95082a8a0af4
    --------------------------------------------------------------------------------
    RESPONSE 200: 200 OK
    ERROR CODE: InternalServerError
    --------------------------------------------------------------------------------
    {
      "id": "/subscriptions/XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX/providers/Microsoft.RedHatOpenShift/locations/uksouth/hcpOperationStatuses/032e5270-928f-475d-9dae-95082a8a0af4",
      "name": "032e5270-928f-475d-9dae-95082a8a0af4",
      "status": "Failed",
      "startTime": "2026-07-23T23:04:31.918481763Z",
      "endTime": "2026-07-23T23:23:43.694668207Z",
      "error": {
        "code": "InternalServerError",
        "message": "[hypershiftHostedCluster] \u003cno_message\u003e; [cosmosCluster] \u003cno_message\u003e"
      }
    }
    --------------------------------------------------------------------------------
    
    ...
occurred
Contributing tests (1)
Failed AtJobTestSupport
e2eperiodic-ci-Azure-ARO-HCP-main-periodic-prod-e2e-parallel-ocp-nightlyCustomer should be able to create a no-CNI private cluster with a private key vault, a nodepool and install cilium CNI successfully1
Affected runs (1)
Date (UTC)Associated PRProw job
n/a2080427936950784000
add password after 2 attempts; last attempt error: error status code received from the API; polling error: error status code received from the API
full failure pattern:
add password after 2 attempts; last attempt error: error status code received from the API; polling error: error status code received from the API
Signal: IndeterminateSignal: Indeterminate — no prior history; active 1 day(s) — New failure pattern — no prior history
e2e110.00%1 of 10 job runs affectedIndeterminateSignal: Indeterminate — no prior history; active 1 day(s) — New failure pattern — no prior historyShow trend detailsJul 17: 0 · Jul 18: 0 · Jul 19: 0 · Jul 20: 0 · Jul 21: 0 · Jul 22: 0 · Jul 23: 1none
Full failure examples (1)
fail [github.com/Azure/ARO-HCP/test/e2e/external_auth_create.go:132]: failed to add password to app registration
Unexpected error:
    <*fmt.wrapErrors | 0xc0013a57d0>: 
    add password after 2 attempts; last attempt error: error status code received from the API; polling error: error status code received from the API
    ...
occurred
fail [github.com/Azure/ARO-HCP/test/e2e/external_auth_create.go:132]: failed to add password to app registration
Unexpected error:
    <*fmt.wrapErrors | 0xc0013a57d0>: 
    add password after 2 attempts; last attempt error: error status code received from the API; polling error: error status code received from the API
    ...
occurred
Contributing tests (1)
Failed AtJobTestSupport
e2ebranch-ci-Azure-ARO-HCP-main-e2e-prod-e2e-parallelCustomer should be able to create a cluster with an external auth config and get the external auth config1
Affected runs (1)
Date (UTC)Associated PRProw job
n/a2080087615616323584